The Firm handles disputes between banks and clients, with particular regard to defects (usury, compound interest, indeterminacy of interest rates, abusive lending, erroneous or allegedly unlawful entries in the Central Credit Register (Centrale dei Rischi) or in the CRIF debtor database, sudden revocation of credit lines, etc.) of loan agreements (current account overdraft facilities, mortgages, leasing, consumer credit, salary-backed loans, etc.) and of the contracts generally ancillary thereto (sureties, autonomous guarantee contracts, pledges, Interest Rate Swap derivatives, insurance products, MCC guarantees, etc.), also providing advisory and legal assistance in disputes concerning the conduct of intermediaries in the provision of investment services, including with reference to any liability of the financial adviser.

The Firm has also gained experience in disputes between banking institutions and account holders relating to cyber fraud — phishing, QRishing, smishing, vishing, man-in-the-browser (MITB), SIM swap fraud, and other similar schemes — resulting from the unlawful use of home banking services by third parties.

The Firm's principal is the author of articles and co-author of monographs on defects in banking contracts.

Approach to bank–client relations

Banking and financial matters are addressed through a preliminary analysis of the documentation, assisting the client in requesting copies thereof where they are not already in the client's possession. The work is carried out in coordination with subject-matter technical consultants, in order to identify any contractual defects and grounds of illegality, both at the time of execution of the contract and during the course of the relationship, to be relied upon in the proper management of negotiations and, where necessary, to be pursued in judicial proceedings through the most appropriate measures for the client's protection.